MicroTrends™ Support Center - Product Support for Registered users - MicroTrends" Strategies and Indicators- NinjaTrader Support

MicroTrends Support Center

MicroTrends is earning a reputation for providing outstanding products & free technical support service.

MicroTrends Support Model

• The MicroTrends Help Desk uses a cutting edge online Help Desk system allowing you to communicate via email or login to see your support ticket & provide further information.
• Your support request will be allocated a ticket number & you will receive an immediate reply by email
• Support is then provided by the Help Desk team for your ticket using the Help Desk system, which replies to you via email, Skype or inbound telephone is also used to talk with the Help Desk.
• Where neccessary live remote assistance is provided using GoToAssist to directly control your PC.
• Support requests where possible are posted for public viewing in the Help Desk Forum
• Priority support & development snippets are provided for MicroTrends paying customers/ subscribers

NinjaTrader Support

NinjaTrader has earned a reputation for proving outstanding support with a top quality support model that ensures you receive fast turnarounds to your inquiries.

Click here to visit the Ninja Trader Support Center

Support hours

Support hours are Monday through Friday from 8:30 AM EST until 6:00 PM EST

Support forum

The NinjaTrader Support Forum is available 24 hours a day 7 days a week.

Support By Email

From the Control Center window, select the menu item “Help > Mail to Support" and an email template will be provided for you to enter your question or just send an email to support@ninjatrader.com